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Self Service Agent Toolkit
This document contains resources available on Self-Service, for both member facing capabilities as well as Agent resources.
Account Setup in ClearQuote (Commercial Lines)
This job aid will provide you with the steps to create a new Commercial Lines account in ClearQuote.
Account Classification in ClearQuote
This instructional guide outlines the three-step process for classifying accounts in ClearQuote.
How to Make Changes in PolicyCenter
This video demonstrates how to complete a few examples of both Account and Policy Level changes in PolicyCenter.
Certificates of Insurance
This presentation provides a general overview of the importance of Certificates of Insurance and the process of issuing those certificated on the Nationwide Agent Center platform.
Commercial ReferenceConnect
This job aid reviews accessing and navigating in ReferenceConnect.
Introduction, Navigate, and Search in PolicyCenter
Video runtime: 7 min 11 secs

This video shows how Guidewire's PolicyCenter streamlines the policy change process. This video is designed for both commercial and farm agents.
Troubleshooting Agent Center Workspace
This job aid describes how agents can troubleshoot through Agent Center Workspace. Agent Center Workspace allows agents to submit a case to Technology Support and see the real-time status of those tic...
PolicyCenter Navigation Instructional Guide
This instructional guide details how to complete common PolicyCenter Commercial Lines Servicing transactions.
Search Agent Center Workspace (CL)
This instructional guide helps you navigate the Agent Center workspace (CL), including CLT accounts.