Servicing Videos
On-demand resources

Download Files

PolicyCenter Account Level Cancellation
Video runtime: 0 min 24 seconds

This video review how to complete an account level cancellation in PolicyCenter.
Adding an Additional Insured in PoilcyCenter
Video runtime: 0 min 55 sec

This video review how to add an additional insured in PolicyCenter for a Businessowners policy.
Adding an Endorsement in PolicyCenter
Video runtime: 0 min 43 sec

This video reviews how to complete adding an endorsement to a Businessowners policy in PolicyCenter.
Contingencies
Video runtime: 0 min 23 sec

This video reviews where you can locate contingencies in PolicyCenter.
Navigating Policycenter
Video runtime: 1 min 26 sec

This video reviews how to navigate in PolicyCenter and what self-service options are available in PolicyCenter.
Quoting Changes in PolicyCenter
Video runtime: 0 min 58 sec

This video reviews quoting a change PolicyCenter and providing premium and coverage change information to the customer.
Underwriting Referrals in PolicyCenter
Video runtime: 0 min 54 sec

This video reviews how to locate underwriting issues in PolicyCenter.
Rewrite an Account
Video runtime: 3 min 39 sec

In this video you will learn the steps of how to rewrite an account.
Introduction, Navigate, and Search in PolicyCenter
Video runtime: 7 min 11 secs

This video shows how Guidewire's PolicyCenter streamlines the policy change process. This video is designed for both commercial and farm agents.
How to Make Changes in PolicyCenter
Video runtime: 8 mins 30 sec
This video demonstrates how to complete a few examples of both Account and Policy Level changes in PolicyCenter.
Issuing Policies in PolicyCenter
Video runtime: 5 min
This video demonstrates the process of issuing Commercial policies in PolicyCenter, including the eSignature.
Certificates of Insurance
This presentation provides a general overview of the importance of Certificates of Insurance and the process of issuing those certificated on the Nationwide Agent Center platform.
Client Searches in Agent Center Workspace
Video runtime: 5 min 38 sec
This video describes how to search in Agent Center, and how to retrieve quoted and current accounts.